Every piece of your data at 5jeta is stored with the highest level of security. Find out clearly what we collect, why we collect it, and how it's used.
5jeta uses internationally recognized security technology to protect every user's data.
5jeta is a trusted online Sports Betting platform serving users in Bangladesh and beyond. We believe your personal information belongs to you alone — and this Privacy Policy was built on that belief.
This Privacy Policy (referred to as the "Policy") explains how 5jeta collects your personal information, the purposes for which it is used, and how it is kept secure. It also details your rights in full.
5jeta has prepared this policy specifically for users in Bangladesh, so you can clearly understand where your data goes. Our privacy policy is built in accordance with international data protection standards.
Information you provide directly when registering or using your account:
Information collected automatically while you use the platform:
| Data Type | Reason for collection | Mandatory |
|---|---|---|
| Name & Email | Account Creation & Communication | Yes |
| Mobile Number | Two-Factor Authentication (2FA) | Yes |
| Date of birth | Age Verification (18+) | Yes |
| NID/Passport | KYC Verification & Legal Compliance | For large withdrawals |
| IP Address | Security & Fraud Prevention | Automatic |
| Betting History | Responsible gambling monitoring | Automatic |
5jeta uses your information solely for the following purposes:
5jeta does not sell your personal data to third parties. However, we may share information in certain specific circumstances:
For payment processing, identity verification, and technology services, we share limited data with trusted partners. These partners are contractually bound to comply with our Privacy Policy.
We may be required to disclose certain information in response to a court order, a lawful request from a regulatory authority, or a law enforcement investigation. In such cases, we only provide the specific data that has been requested.
If there are any changes to 5jeta's business structure, your data may be transferred to the new entity. You will be notified in advance should this occur.
The 5jeta website uses cookies and similar technologies. Cookies are small data files stored in your browser that help improve your experience.
You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may affect the platform's functionality.
5jeta uses industry-leading security technology to protect your data. Key aspects of our security measures include:
5jeta does not retain your data longer than necessary. Retention periods by data type:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 years | Financial regulatory requirement |
| KYC Documents | 5 years after account closure | AML Compliance |
| Customer support chat | 3 years | Dispute Resolution |
| Log files | 12 Months | Security Monitoring |
| Marketing information | Upon withdrawal of consent | Your preferences |
Under 5jeta's Privacy Policy, you have the following rights:
To exercise any of these rights, please contact our support team. We will do our best to respond within 30 days.
5jeta's services are intended for users aged 18 and above. We do not knowingly collect personal data from anyone under 18.
If you suspect that a minor's data has entered our system, please notify us immediately. We will promptly delete the data and close the account.
5jeta may update this Privacy Policy as needed. For any significant changes, we will:
Continued use of the platform after any changes constitutes your acceptance of the revised policy. If you do not agree with the changes, you may request to close your account.
For any privacy-related questions, concerns, or requests, please get in touch with us:
When submitting an identity verification request, please use the email address registered to your account. This will help us resolve your request faster.